Accessibility Statement
Last updated: June 24, 2026
Our Commitment
Response Velocity is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to make our platform as inclusive as possible.
Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with disabilities, including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments
- Motor impairments
- Cognitive disabilities
Accessibility Features
Our platform includes the following accessibility features:
Visual Design
- High contrast color schemes with sufficient text-to-background contrast ratios
- Dark mode support to reduce eye strain and accommodate light sensitivity
- Scalable text that responds to browser zoom settings
- Clear visual hierarchy with consistent heading structure
Navigation
- Logical tab order for keyboard navigation
- Visible focus indicators for interactive elements
- Skip-to-content functionality where appropriate
- Consistent navigation patterns across all pages
Content
- Descriptive alt text for all meaningful images
- Properly labeled form fields and inputs
- Error messages that clearly describe issues and solutions
- Readable font choices with appropriate sizing and line spacing
Interactive Elements
- Buttons and links with clear, descriptive labels
- Confirmation dialogs for destructive actions
- Loading states with appropriate feedback
- Toast notifications for important actions
Known Limitations
While we strive for full accessibility, some areas may have limitations:
- AI-generated draft responses may not always be formatted optimally for screen readers
- Some third-party components (e.g., Google Sign-In) are governed by their own accessibility standards
Feedback
We welcome your feedback on the accessibility of Response Velocity. If you encounter any accessibility barriers or have suggestions for improvement, please contact us through the admin panel or by emailing the account administrator. We take accessibility feedback seriously and will work to address any issues promptly.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our platform against accessibility standards and work to address any gaps. Our development team considers accessibility in all new features and updates.